Answers to Frequently Asked Questions

Q.  Will I get a lower price if I call?

A.  The Internet allows us to provide you with our lowest prices which are shown below.  Lower prices are not available by calling.  First, click on the game you'd like to attend.  Listed for each date of service is the vehicle type, passenger capacity, price and availability status (available or sold out).  A 20% service fee includes chauffeur gratuity, local tolls, fuel and complimentary non-alcoholic beverages.  Any parking charges at FedEx field are the responsibility of the customer and may be paid directly to the parking attendant.

Q.  How far in advance should we book?
A.  Reservations are accepted on a first-come first-served basis.  Book early! 

Q.  Is parking Included?
A.  No.  Parking is handled at the stadium and is the responsibility of the customer.  Parking charges may be paid directly to the parking attendant upon arrival at FedEx field.  You may decide to contact the Redskins Ticket Office at 301-276-6050 in advance to purchase a Limousine Parking Pass.  Parking passes for other lots (i.e. Green lot, Orange lot, Purple lot) are generally not valid for parking in the limousine lot.  Questions regarding parking should be directed to the Redskins Ticket Office.

Q.  Do I need to know our itinerary or where we will be picked up in order to make a reservation?

A.  No.  Make your reservation as soon as possible to guarantee availability.  We can always change your itinerary.  If you don't know the pickup location, you can just put "TBD", or "To Be Determined" when the system asks for the pickup (or stop) location.

Q.  Is there a deposit required to make a reservation?  Will my credit card be charged?  Can we cancel?

A.  A 50% deposit is required to make a reservation.  The deposit is non-refundable and non-transferrable in case of cancellation.  The balance is due on the date of service.  Of course, if we are unable to confirm your reservation your credit card will not be charged. 

Q.  Do you have availability? 
A.  Click on the game you'd like to attend.  Check the chart and if the vehicle type shows "AVAILABLE" for your date of service feel free to book your reservation online and quickly fax in the contract.

Q.  What's included?

A.  Our Redskins package includes a pickup at your location(s), transportation to FedEx Field (chauffeur and limousine wait in Limousine parking lot or as directed by FedEx Field parking staff), and transportation back to your dropoff location(s). 

Q.  What's provided in the vehicle?
A.  Limousines include complimentary non-alcoholic beverages.  Customers (21+) may enjoy bringing their favorite beer, wine, etc.

Q.  Is food allowed?
A.  Yes.  Customer may bring and enjoy their favorite foods.  Customers may wish to eat outside of the limousine to avoid the possibility of food spillage resulting in a cleanup fee.  The excessive cleanup fee begins at $100.  Limousine should be returned in the condition in which it was received.

Q.  Is smoking allowed?
A.  No.  All vehicles are deemed non-smoking however upon arrival at the stadium customer are welcome to enjoy their cigarettes outside of the limousine.